List of Betway Contacts – Email, Helpline Number, Live Chat
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Content Navigation
| 💬 Live Chat | Link here |
| support@betway.com or enquiries@betway.com | |
| 📞 Telephone | 0808 238 9841 or +44 207 062 5466 |
| 📍 Address | 9 Empire Stadium Street, Gzira, GZR 1300, Malta |
It took us 2 days and 3 people from the Silentbet team to compile this list and make our casino Betway overview even more useful to our readers. The article below details all ways to get in touch with this bookmaker – by email, phone or chat. We have also included social channels, current address, and helpful info about each contact method with the Betway support team for January 2025.
How Can I Contact Betway Support – Steps
The site does not have an easy-to-access Contact Us page. Instead, what you will have to do is launch the Helpline page of Betway. From then on you will need to follow the steps detailed below.
- Go to the official Betway site and click on the Help link at the footer.
- BetwayHelp will load. It details lots of topics you might be interested in.
- Load any article and scroll to the bottom.
- At the end of the page, you will see a section with the question Do you need more help?
- Click Yes and a new quick link will appear – Click here to contact us
- You will need to log in to your betway account for full access to the contact page.
List of All Betway Email Addresses
A much-preferred way to get in contact with Betway is via their email address. As the brand operates in multiple jurisdictions around the world, our Betway contact details email list for 2025 focuses on countries where the site works.
 | support@betway.com |
 | customersupportnj@betway.us |
 | support@betway.co.za |
 | support@betway.mw |
 | support@betway.co.tz |
 | support@betway.ug |
 | support@betway.com.gh |
 | support@betway.co.zm |
 | support@betway.com.ng |
 | apoio@betway.pt |
 | apoio@betway.pt |
 | support@betway.se |
 | fi-support@betway.com |
 | assistenza@betway.it |
 | soporte@betway.es |
 | support@betway.dk |
 | support@betway.bg |
Betway Numbers – Whatsapp & Helpline
The last known number of Betway UK was from a Tweet thread back in 2015 by Betway Support. The Betway number in question given at the time was 0808 238 9841 (can also be used as a Whatsapp number).
For now, though, the UK site lists this number – +44 207 062 5466 as the only other alternative to answer queries via live chat or email. The working hours of the telephone support are Monday to Sunday 8 am til midnight. Here are other international Betway helpline numbers. | +44 207 062 5466 |
| 0861 787 250 |
| +265 891 006 472 |
| +233 54 431 5496 |
| +260 96 107 1324 |
| +234 1227 8860 |
| 800 814 05 |
| 968 728 622 |
| 0200 880 161 |
| 1-800-522-4700 |
Betway Live Chat
Betway UK live chat is only open to logged-in members. You can launch the chat from 8 am up until midnight any day of the week. The process is pretty straightforward.
- Launch the chat and provide your preferred name
- Hit the Submit button and you will start a chat
- Betway automated support will assist you at first
- The bot will guide you through several topics of discussion (i.e. Sports betting)
- An instant automated response will appear as soon as you select a sub-topic (i.e. BetYourWay)
- From then on you have two options – to click YES or Go Back
- Go Back literally means starting the same sequence over again
- Click Yes and the bot will bid you goodbye and close the chat
That being said if you live in New Jersey in the USA, live chat is open to visitors, too. Plus, you get to talk with a real person and not a bot!
Social Media Accounts of Betway
Do not underestimate the importance of social media. Follow betway socials to stay in the loop of all exciting and new betting options and bonuses. Here is an up-to-date list of Betway socials for 2025.
| YouTube Channel |
Headquarters Address (Map View)
The registered address of Betway Ltd is in Malta. The full address for any correspondence is 9 Empire Stadium Street, Gzira, GZR 1300, Malta. You can see the exact headquarter address in the Google Map below.
Who Can Get in Touch with the Customer Care Team?
It depends on the country where you access Betway from. In the UK the Customer Care team is minimum. Live chat is operated by a bot, which some people may find annoying. Also, chat is only accessible after login. In other words, you will need to open an account and register with Betway to ask them a question.
The same is not valid for Betway in some other European, Asian, and African countries. Notable exceptions to the rule above include the Betway contact for New Jersey (USA), South Africa, Ghana, India, Brazil, and Portugal.
Bottom Line: Betway Contact Details
All in all, looking to make contact with Betway appears to be harder than we would have liked. Getting in touch with the customer care team in the UK is almost impossible. The good news is that the site does operate in many different territories globally. We were pleasantly surprised by the New Jersey Betway support team. The contact page for Betway.co.za is also top-notch. Ultimately, 24/7 support is possible for some of the betway domains.
FAQs
How to get to Betway contact page?
If you cannot find the Contact Us page go to Betway Help instead.
When is the live chat of Betway working?
Depends on your location. Most chats operate around the clock. The UK chat is open 8 in the morning till midnight.
How to find the correct Betway number?
We have listed several numbers for Betway helpline. Try the ones here and see which one is working for your location.
Certified Betting Expert
Mu username is Goody81 I did a Wothdrawl on 3rd November. Got email saying paid. Then 3 days later another email my payment wasn't paid. I went to my acc changed payment details. (I've withdrawn before and the only difference was my banking details were listed twice. But both were absolutely correct)
I've sat here trying to contact live chat because auto robot only tells me go live chat anyway. The customer service person said change acc details so I did that again. On cha
I sent that got another email my documents received and will email if need anything else. That was over a week ago. I've emailed bak to email addresses that have sent me bak this is not monitored. I've replied to other email for documents and have had no replies at all. Trying to get on live chat Is honestly the most time consuming waste of energy I've had to deal with and after weeks of this and still nothing from betway at all I really feel like I'm gonna delete my acc and make an official complaint. I'm not sure what else to do
Staff Member
I see that you have trouble with contacting betway. It is a recurrent problem. I am not a fan of the live chat bot either.
Did you try a more direct approach? Why not leave them a message on Twitter @betwaysupport by adding the tag @betwaysupport on your tweet.
Also, check out their Trustpilot page (here is a link: https://www.trustpilot.com/review/www.betway.com ) as you can see from other comments, Betway responds to all reviewers.
Hope this helps, Kate
Staff Member
We checked and the Malawi site of Betway is back live. It was down due to technical reason. See screenshot:
We also added the Betway Malawi contacts in this article.
Kate, SB team
Staff Member
We opened the Betway site from India, it lists this email enquiries@betway.com and it promises to return any outstanding balance to customers who contact them.
See image:
So do that as soon as possible.
Let us know how it goes.
Kate, SB team
Project Manager
Write an email detailing all info with the correct dates and your account number to betway? Find the correct email addresses you need here.
Tell us how it goes,
Atanas, SB team
The withdrawal was successful in their apk on 23 Rd but the amount of 45 500 is not credited yet please help
Staff Member
Did you write an email to betway? All email addresses are listed here. Get in touch with the support for help.
Best of luck,
Kate, SB team
Staff Member
Send an email with this message to support@betway.com
Make sure to include your Login Details (username / email / account number).
Get in touch with us again for further assistance.
Kate, SB
Staff Member
Send an email with your issue to support@betway.com
Ragards,
Kate SB team