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Pinnacle Casino Review: We Really Tested It [2024]

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Medium

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Key Moments
Key moments refer to all the research that went into writing this article. It highlights the time spent to test a topic, the further reading we have done and the reference materials we used to get our facts straight

21 related articles read

64 hours of testing

11 brand comparisons

3 edits by in-house experts

Pinnacle is a brand that enjoys incredible popularity among sports bettors, but the SilentBet team has decided to put the casino offering to the test. In this Pinnacle casino analysis, we cover games, bonuses, payments, mobile features, and all additional details that make a casino a hit or a miss.

Key Takeaways

  • Pinnacle is owned and operated by Ragnarok Corporation N.V.
  • Licensed and reliable casino with certificate from Malta & Curacao.
  • A decent variety of slots and card games.
  • Plenty of fiat and cryptocurrency payment options.
  • 2 in 1 Casino and Sportsbook available.
  • Find out more about the bonuses at Pinnacle by reading our article.
pinnacle real account
Real account of a SilentBet's author
Katerina Gadzheva, Long-Time Player & Writer for SilentBet
Picture of Katerina Gadzheva
I thought that Pinnacle had a strong focus on sports, but in reality, the casino section offers more than what meets the eye.

Expert Reviews – What Our Contributors Have to Say

To me, Pinnacle is an incredible brand, especially if you are an avid sports bettor, but let’s see the ratings my coworkers have given:

Sara Trenevska-Kunovska
Sara Trenevska-Kunovska
Tested 13-08-2024

A decent online casino that offers a wide range of games

The casino section is something I very much enjoyed - I even found some of my favorite games like Big Bass Splash and Gates of Olympus. But not just slots, PINNACLE also has great table games, live casino games, and a bunch of bingo options to choose from. Another thing I found reassuring was the familiar game providers like Play’n GO, NetEnt, Pragmatic Play, and iSoftBet - I simply love their games.

Overal Rating:
5/5
More about this expert »
Davey Hanson
Davey Hanson
Tested 12-08-2024

Beware of the payment policies

I have to highlight Pinnacle's frustrating stance on withdrawals. Over the years, it has become something of the norm within the industry to offer customers free withdrawals but sadly, this is not the case here. Substantial charges are present across payment methods and some also come with a high minimum withdrawal limit.

This alone might be enough to deter any casual players from playing here, which is a shame. If fees are not a major concern to you, there is a lot to enjoy about Pinnacle.

Overal Rating:
4/5
More about this expert »
Phillip Micallef
Phillip Micallef
Tested 09-08-2024

Simple website that works

I have to admit; Pinnacle impressed me!

My experience on the Pinnacle website was largely positive; however, the site could be a bit more creative. The design is a bit outdated, although perfectly functional.

Overal Rating:
4/5
More about this expert »

Real User Feedback and Complaints

Pinnacle has been in the industry for more than 2 decades, and it is only to be expected that there are happy and unhappy customers. The main complaints are related to the source of funds verification procedure that may cause withdrawal delays.Also, players are resentful of the withdrawal fees attached to all payment methods.

While the source of funds verification procedure can be easily explained by Pinnacle’s desire to comply with the MGA requirements, a quick check proves that the withdrawal fees are quite high indeed.


  • Pros
    • Licensed and legit
    • Wide international presence
    • Apps for Android and iPhone
    • Fast and secure payments
    • Cons
    • Withdrawal fees
    • Focus on sports betting

    Is Pinnacle a Legit Casino?

    Pinnacle is a 100% legit online platform for casino and sports betting. It holds Curacao and MGA licenses, which means you can hardly question its legitimacy and reliability.

    Pinnacle was founded in 1998. Since its opening, it has been a staple provider of online sports betting and casino betting services. Dual licensed by the Malta Gaming Authority and Government of Curacao, Pinnacle populates its casino with a great selection of highly sought-after games. Along with traditional favorites such as slots, blackjack, and roulette, it offers table games and a healthy dose of live casino games.

    Responsible gambling is of paramount priority at Pinnacle, and there are several tools members can use to avoid overspending and excessive gambling problems:

    • Deposit Limit
    • Loss Limit
    • Self-Exclusion
    • Reality Check
    • Permanent Account Closure
    • Risk Limit

    How to Play for Real Money?

    The Pinnacle registration is a bit lengthy due to the extra security measures, but in all cases, it will not take more than a few minutes. Once you become a member you can now play real-money games. Here’s how:

    1. Deposit money to your account.
    2. Choose a game and set bet limit.
    3. Play until a win and quit before depleting your bank.
    4. See if the winnings are in your real-money balance and if so withdraw it.
    5. If the winnings are in your bonus balance, wager them first as per the rules.

    What Kind of Casino Games Can I Play at Pinnacle Online?

    Although the game selection varies from country to country, here’s a brief overview of the games you can enjoy as a casino member:

    Slots

    pinnacle slots

    At the time of writing, there are nearly 2700 slot games distributed across Top Games, New, Megaways, etc. categories. All slots have a fun mode so that you can easily decide whether it is worth it to switch to a real money play.

    Table Games

    Roulette, blackjack, and baccarat are the main table games. If you are looking for poker games, you will have to use the search bar, as there is no dedicated poker section.

    Live Casino

    pinnacle live casino

    Ezugi and Evolution are the main providers of live casino games. Both companies have consolidated their positions on the market and are casinos’ top choices for live dealer entertainment.

    Other Games

    Pinnacle offers bingo-inspired casino games, cribbage, keno, and solitaire games. In addition, players can enjoy virtual sports and esports and punt on hundreds of sports events.

    Katerina Gadzheva, Long-Time Player & Writer for SilentBet
    Picture of Katerina Gadzheva
    In some countries, Pinnacle seems to fall behind in terms of game variety. Its strong focus on sports might put off players looking for game diversity similar to Cbet’s, for example.

    Software Providers

    Here is a list of software suppliers powering the games:

    • eZugi
    • Hacksaw
    • Pragmatic Play
    • Play'n GO
    • Games Global
    • RelaxGaming
    • Spinomenal
    • Playson
    • 1x2 Gaming
    • Wazdan
    • Iron Dog Studio
    • Spribe
    • Endorphina
    • Habanero Gaming
    • ISoftBet
    • Red Rake
    • BoomingGaming
    • Gamevy
    • Golden Hero Group
    • Evolution Gaming
    • Genii
    • Real Dealer
    • Tom Horn Gaming
    • OneTouch

    Pinnacle: Head-to-Head Comparison

    1xBet
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    Welcome Bonus
    -
    Rating
    9.3
    Bonus Percentage
    -
    Minimum Deposit
    -
    Wagering
    -
    Apps
    -
    Features
    • Baccarat
    • Jackpots
    • Live Dealer
    • Roulette
    • Slots
    • Video Poker
    • Blackjack
    • Demo Games
    • Lucky Wheel
    • Bingo
    • High Roller
    • Poker
    • Scratchcards
    • Tournaments
    • Show Games
    Visit Pinnacle
    18+ T&C apply | gambleaware.org | gamstop.co.uk | Play Responsibly
    Welcome Bonus
    $/€3000
    Rating
    9.7
    Bonus Percentage
    200%
    Minimum Deposit
    $50-$1500
    Wagering
    40x
    Apps
    -
    Features
    • Blackjack
    • Lucky Wheel
    • Roulette
    • Slots
    • Video Poker
    • Loyalty Program
    • Live Dealer
    • Jackpots
    • Demo Games
    • High Roller
    • Baccarat
    • Bonus Buy
    • Scratchcards
    • Show Games
    • Tournaments
    Visit Stake
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    Welcome Bonus
    20% Cashback
    Rating
    9.7
    Bonus Percentage
    -
    Minimum Deposit
    -
    Wagering
    -
    Apps
    -
    Features
    • Baccarat
    • Blackjack
    • Demo Games
    • Jackpots
    • Live Dealer
    • Loyalty Program
    • Lucky Wheel
    • Roulette
    • Slots
    • Video Poker
    • High Roller
    • Bonus Buy
    • Scratchcards
    • Show Games
    • Tournaments
    • Lotto
    Visit Roobet
    18+ T&C apply | Play Responsibly
    Welcome Bonus
    €1950 + 150 FS
    Rating
    9.8
    Bonus Percentage
    -
    Minimum Deposit
    €10
    Wagering
    x35
    Apps
    Features
    • Slots
    • Video Poker
    • Live Dealer
    • Blackjack
    • Jackpots
    • Baccarat
    • Roulette
    • Demo Games
    • Lucky Wheel
    • High Roller
    Visit 1xBet
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    Pinnacle is a brand that has such a fearsome reputation that it can hardly be compared to any other brand. Still, the SilentBet team compiled a table containing its closest competitors. All of them offer both casino and sportsbook and some of them are even superior to Pinnacle as far as bonuses go. (Source: SimilarWeb )

    Katerina Gadzheva, Long-Time Player & Writer for SilentBet
    Picture of Katerina Gadzheva
    I have played at all the above casinos, and Pinnacle is the only one with an MGA license. However, the game variety at its rivals is remarkable.

    How to Deposit and Cash Out on Pinnacle?

    There are plenty of banking options at Pinnacle. Please note that some of these methods might be available only in certain countries.

    Payment Method Deposit Minimum Deposit Maximum Time for Deposit Taxes
    Bitcoin Logo Bitcoin€5€50,00030-60 minutes€10 withdrawal fee
    Litecoin Logo Litecoin€5€50,00030-60 minutes€10 withdrawal fee
    Tether Logo Tether€450‎€82,50030-60 minutes€10 withdrawal fee
    Visa Logo Visa€20€50,000 / monthInstant€12 withdrawal fee
    MasterCard Logo MasterCard€20€50,000 / monthInstant€12 withdrawal fee
    Bank Wire Transfer Logo Bank Wire Transfer$/€100No Maximum LimitInstant€20 withdrawal fee
    AstroPay Logo AstroPay€5‎€8,000 / dayInstant€12 withdrawal fee
    WebMoney Logo WebMoney€10€19,000Instant€12 withdrawal fee
    Pay4Fun Logo Pay4FunBRL40VariesInstantBRL25 withdrawal fee
    MuchBetter Logo MuchBetter€10VariesInstant€12 withdrawal fee
    Paysafe Card Logo Paysafe Card€25€1,000Instant3.45% dep. / €12 withdrawal
    Neteller Logo Neteller€10€37,500Instant€12 withdrawal fee
    Skrill Logo Skrill€10VariesInstant€12 withdrawal fee
    Neosurf Logo Neosurf€20‎€2000 / dayInstant
    Boleto Logo BoletoBRL50BRL15,000 /dayInstant
    Instadebit Logo Instadebit$10$2,500 / day24 hours$5 withdrawal fee
    Interact e-Transfer Logo Interact e-Transfer$25$5,000 / dayInstant$5 withdrawal fee
    Oxxo Logo OxxoMXP175MXP55,000 / monthInstant
    CashtoCode Logo CashtoCodeINR300INR17,00024 hours
    Local Bank Transfer Logo Local Bank TransferKRW10,000KRW9,000,00024 hoursKRW 20,000 withdrawl fee
    JCB Logo JCB¥1,000¥500,000 / month24 hours
    PIX Logo PIXBRL15BRL10,000InstantBRL25 withdrawal fee
    Trustly Logo Trustly€10€50,000 / dayInstant
    Interac Logo Interac$25$5,000 / dayInstant$5
    Payz Logo Payz€10VariesInstant€12
    Payment Method Withdrawal Minimum Withdrawal Maximum Time for Withdrawal Taxes
    Bitcoin Logo Bitcoin€10€50,000Up to 24 hours€10 withdrawal fee
    Litecoin Logo Litecoin€10€50,000Up to 24 hours€10 withdrawal fee
    Tether Logo Tether€450€82,500Up to 24 hours€10 withdrawal fee
    Visa Logo Visa€20€8,000 / weekfew minutes€12 withdrawal fee
    MasterCard Logo MasterCard€20€8,000 / weekfew minutes€12 withdrawal fee
    Bank Wire Transfer Logo Bank Wire Transfer$/€15No Maximum LimitInstant€20 withdrawal fee
    AstroPay Logo AstroPay€5€8,000 / dayUp to 24 hours€12 withdrawal fee
    WebMoney Logo WebMoney€12€19,000Up to 24 hours€12 withdrawal fee
    Pay4Fun Logo Pay4FunBRL40BRL40,000 / per dayUp to 24 hoursBRL25 withdrawal fee
    MuchBetter Logo MuchBetter€10VariesInstant€12 withdrawal fee
    Paysafe Card Logo Paysafe Card€25VariesInstant3.45% dep. / €12 withdrawal
    Neteller Logo Neteller€10€37,500Instant€12 withdrawal fee
    Skrill Logo Skrill€10€50,000Instant€12 withdrawal fee
    Neosurf Logo NeosurfN/AN/AN/A
    Boleto Logo BoletoN/AN/AN/A
    Instadebit Logo Instadebit$10$20,000 / dayUp to 24 hours$5 withdrawal fee
    Interact e-Transfer Logo Interact e-Transfer$25$5,000 / dayInstant$5 withdrawal fee
    Oxxo Logo OxxoN/AN/AN/A
    CashtoCode Logo CashtoCodeN/AN/AN/A
    Local Bank Transfer Logo Local Bank TransferKRW10,000KRW30,000,000Up to 24 hoursKRW 20,000 withdrawl fee
    JCB Logo JCBN/AN/AN/A
    PIX Logo PIXBRL30‎ BRL20,000 / per transactionUp to 24 hoursBRL25 withdrawal fee
    Trustly Logo TrustlyN/AN/AN/A
    Interac Logo Interac$25$5,000 / dayInstant$5
    Payz Logo Payz€10VariesInstant€12

    Customer Support

    You can contact Pinnacle customer support team via email and live chat. There is also a contact form where you can leave a question and expect a reply to the email you provided.

    We can report fast response times and excellent support quality.

    💬 Live Chat✅ Yes
    📧 Emailcustomerservice@pinnacle.com
    📧 Social MediaFacebook | Twitter | LinkedIn | YouTube
    Katerina Gadzheva, Long-Time Player & Writer for SilentBet
    Picture of Katerina Gadzheva
    When I contacted customer support, an agent joined the chat so fast that I thought it was a chatbot at first. If that’s not an efficient service, I don’t know what is.

    Verdict & Casino Rating

    If we had to point out Pinnacle’s major advantages, they would be its transparency, reliability, and fantastic sports betting options. When we talk about its weaknesses, customers will not like the withdrawal fees and the source of funds verification procedure that is a must at regulated casinos. All things considered, we give Pinnacle Casino a 9.3 out of 10 stars rating. and recommend it as a trustworthy online gambling spot.

    Claim Bonus
    18+ T&C apply | gambleaware.org | gamstop.co.uk | Play Responsibly
    Website: www.pinnacle.com
    Type: American, Instant Play
    Owner: Ragnarok Corporation N.V.
    Founded: 1998
    Country: Malta
    License: Curaçao eGaming License, Malta Gaming Authority

    FAQs

    What is Pinnacle?

    Pinnacle is a reputable provider of casino and sports betting services.

    What is the best VPN for Pinnacle?

    We recommend ExpressVPN and Nord VPN although Pinnacle accepts players from many countries and you might not need to use such software.

    What is the minimum bet on Pinnacle?

    The minimum bet is as low as 0.50 for some games.

    Does Pinnacle have good odds?

    Absolutely. It is known as the bookmaker with the best and most accurate odds in the industry.

    Is pinnacle accurate?

    Yes, if you are looking for accurate odds, pinnacle must be your top choice.

    Does Pinnacle limit winners?

    According to the Winners Welcome Policy, the brand takes pride in offering the best odds, combined with the highest possible limits, while winners’ restrictions are non-existent.

    Does Pinnacle have an app?

    Yes, players can download and install Pinnacle native apps for Android and iOS for an ultimate user experience on the go. Needless to say, there is a perfectly optimized mobile version for those who do not want yet another app to take up memory space.

    Are casinos from Pinnacle Entertainment the same as Pinnacle?

    Formerly known as Hollywood Park Entertainment, Pinnacle Entertainment has nothing to do with the online casino of Pinnacle. The former used to be an American gambling and hospitality company. It is now acquired by Penn National Gaming.


    Pinnacle User Reviews
    1. Sara
      PINNACLE is fantastic, especially considering its deposit bonuses and a vast supply of games by popular providers. While playing some of my favorite games, I can honestly say I was very entertained.
    2. Giorgi
      Pinnacle is an excellent bookmaker. It is great for eSports lovers, as the bookie covers all major events.
    3. Gary
      Pinnacle is a rare example of a bookie who won’t limit you for placing winning bets, I believe that is why they stand head and shoulders above the crowd and are the number one choice for arbitrage bettors.
    4. Liam
      Pinnacle is a good all-rounder, offering top-notch sports betting markets and casino games. However, it needs to work on its promotions and bonuses.
    5. Phillip Martin Micallef
      Pinnacle is one of the best sportsbooks worldwide, known for its honest approach and high betting limits; however, it doesn't take any risks with its features.
    6. Ahmed Ibrahim
      I think Pinnacle will be my leading casino later! This site has an excellent section for casino games and sports betting as well. However, customer service requires some improvement.
    7. Dave H.
      This casino gets most of the basics right and boasts easy to use mobile apps, varied games selection and 24/7 support. Huge disappointment when it comes to payments though as many methods come with a withdrawal fee.
    Author: Katerina Gadzheva
    Certified Betting Expert
    Katerina Gadzheva
    Katerina has 10+ years of experience in iGaming. She has been a player long before that. Using her skills as a content writer and first-hand knowledge of the online gambling industry, she reviews and compares online casinos for Silentbet.