BoyleSports Contact: Support for South African Players

Author Ernest Masuka

Approved by Atanas Tanev

Updated:

7 Oct 2024

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Whether you’d like to verify when your withdrawal will come through, FICA your account, or solve any other challenge, a convenient BoyleSports contact option is available to use around the clock. Our team at Silentbet always keeps in touch with the bookie’s reps, so we always use the live chat, email, phone, and WhatsApp channels.

Ernest Masuka, Betting Expert & Writer for SilentBet

I had to personally test each point of contact listed here when I wrote my honest review of the brand. This article is a summary of my findings based on real-life experience.

How To Contact BoyleSports Customer Service?

You can contact the BoyleSports support team via email, WhatsApp, telephone, and live chat. WhatsApp and live chat are perfect for players who want quick service and still have a record of their correspondence. Email is a bit slower but guarantees comprehensive answers. You can ring the customer support team if you can’t be bothered to type your query.

To contact them:

1. Open the official site and log in BoyleSports (sign-in guide here).
2. Look for the Contact Us page from the menu.
3. Choose a point of contact – email, phone, chat.
4. Ask your questions and wait for a response.

Get in Touch via Boylesports.co.za Live Chat

BoyleSports has 24/7 live chat support available via both the desktop and mobile sites. The chat is powered by Zendesk. You don’t have to open an account to get assistance. The queue is always short, and we’ve never had to wait for over 30 seconds to get a response. You’ll need to enter your name and email address to start the chat.

Ernest Masuka, Betting Expert & Writer for SilentBet

My test shows that the live chat is a bit finicky, but you’re pretty much guaranteed quick responses on WhatsApp.

What We Liked

• Very short response time
• No need to sign up to access live chat
• Available on both desktop and mobile

What We Didn’t Like

• Doesn’t always work

Ask Your Questions via Email

If you think your query might be challenging to solve with a few short messages, then sending an email is your best bet. As expected, email support responses aren’t as quick as live chat, but you won’t have to wait for more than a few hours. Simply send an email to support@boylesports.co.za, and you’ll get a comprehensive response.

What We Liked

• Complete responses
• Relatively quick response times
• Easy to attach supporting documents

What We Didn’t Like

• Slower than the other support options

What is the BoyleSports Number?

If you’re the kind of player who doesn’t want to wait, you can access BoyleSports customer service via telephone. The phone number, 087 147 1996, isn’t the easiest to remember, but it’s available on the website. The phone number isn’t toll-free, and you can request a callback.

Players can use another number, 081 031 9268, to contact BoyleSports via WhatsApp. Both options are excellent for getting detailed explanations for complex queries.

Ernest Masuka, Betting Expert & Writer for SilentBet

I can atest that the telephone support is available during business hours.

What We Liked

• Real-time interactions
• Telephone and WhatsApp access
• Detailed explanations
• Call back option

What We Didn’t Like

• No toll-free number
• Phone number not easy to remember

Average Waiting Time to Contact Boylesports ZA

You never have to wait too long to get help using any of the BoyleSports contact options. The most we had to wait for live chat assistance was 30 seconds, and the WhatsApp responses were near-instant. Such efficiency is impressive, considering that according to Statista the global live chat average wait times are over a minute. (Source)

The phone sometimes rings for a bit, but once you’re connected, you get answers in real time. Email is slower than these other options, but still fast compared to what we’ve experienced with other online sportsbooks.

Ernest Masuka, Betting Expert & Writer for SilentBet

I prefer the live chat option, as messages on my WhatsApp tend to get buried in work chats. Also, I’ve never experienced a big and complex enough query to have to wait for email responses or add a few Rands to my phone bill.

List of Social Media Accounts

You can follow BoyleSports and contact support agents via the following social media channels:

• Facebook: @boylesportssouthafrica
• X: @BoyleSportsZA
• Instagram: @boylesports_za
• LinkedIn: @BoyleSports

HQ Address (Map View)

Players rarely want to visit the BoyleSports headquarters in Ireland, but if you have business there, you can visit the Google Map location below.

Bottom Line: Who Can Contact Boyle Sports & Why?

You can have your queries resolved via various BoyleSports contact options, whether you’re an existing customer or still haven’t created an account. Live chat is undoubtedly the most convenient, but you can also call the telephone line, send a WhatsApp message, or send an email.

Players mostly ask about deposit and withdrawal issues, completing the FICA process, and bonus-related details. We’ve also contacted the BoyleSports support team regarding responsible gaming tools and the VIP program. Whatever your query or prompt may be, you’ll get quick and helpful responses.

Ernest Masuka, Betting Expert & Writer for SilentBet

Honestly, I was pretty impressed by how BoyleSports provides quick and comprehensive responses via all its contact channels. I have talked with lots of SA customer agents so far and the ones here are really on another level.

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