Hollywoodbets Contacts: Number, Email, Chat for Support

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Hollywoodbets South Africa sets up multiple communication channels for contact that players in need can use to reach the support team. These include a live chat, email, FAQ section, social media pages, and a Hollywoodbets contact number for direct calls. The Silentbet team has tested all available Hollywood Bets SA contact options, and we’re happy to share our impressions.

📧 Emailwithin 24h
📞 Phone Number~5min
💬 Live Chat24/7
📍 Mailing AddressLa Lucia, KwaZulu-Natal, Durban, South Africa

How to Contact Hollywoodbets Customer Support – Steps

Getting in touch with Hollywoodbets customer support is quite simple, whether you use your mobile device or desktop computer. You don’t necessarily need to login to your Hollywoodbets account to start accessing most of the communication portals. To contact Hollywoodbets, you follow this simple process:

  1. Step 1: Go to the official Hollywood sports betting website.
  2. Step 2: Next, click the “Contact Us” button at the top of the page.
  3. Step 3: The different contact options immediately appear on the screen.
  4. Step 4: Pick your preferred contact portal from the list, e.g. a tel number, and reach the support team.

Hollywoodbets Contact Number: Helpline & WhatsApp

hollywoodbets contact number

The Hollywoodbets helpline is the preferred contact option by most users. Using a Hollywoodbets phone number allows for instant interaction and quicker feedback.

Hollywoodbets included two separate phone numbers. The first Hollywoodbets phone number (087 353 7634) is for players with general queries, from withdrawals to discrepancies with FICA documents verification.

The second tel number—the phone a bet option— is for players with betting anomalies. If you place a wrong bet on Hollywoodbets apps and want to cancel it or enter inaccurate stakes, 087 353 7633 is the phone number to call.

A Hollywoodbets WhatsApp number is also available for players facing gambling problems. Simply contact WhatsApp HELP to 076 675 0710 and speak to a professional counsellor. These contact details will help you get quick and efficient answers.

What We Liked

We like how Hollywoodbets sports betting separates phone numbers so you use the correct contact option for your specific issue. The customer support team was helpful and knowledgeable on a variety of topics.

What We Didn’t Like

None of these phone numbers are toll-free. Players must foot the bill if they go with a tel number option.


Hollywoodbets Support Email

hollywoodbets support email

Can’t find your answer from the FAQS? If you have time to pen down your issue, you can send an email to hwhelpline@hollywoodbets.net. This Hollywoodbets support email is ideal for generic queries. The operator provides different contact email options for queries related to deposits, withdrawals, or the FICA department.

For instance, if you face issues when you submit or upload FICA documents, forward your query to fica@hollywoodbets.net. To take a gambling break, you can email selfexclusion@hollywoodbets.net. Replies aren’t typically instant when you submit a complaint via this route, so patience is needed.

What We Liked

Like the tel numbers, hollywoodbets email has several options to submit your correspondence which makes things easier.

What We Didn’t Like

You can only expect a response during working hours, and not any time after that. FAQS, live chat, or phone might come in handy in this case.


Get in Touch via Live Chat

hollywoodbets live chat

Much like FAQS, we consider live chat a staple for any new-age gambling site. Why? Just like using a Hollywoodbets contact number, you’ll get real-time responses. However, it’s only accessible to registered customers who activate the gambling account, so you must sign up and complete the Hollywoodbets login in process to access it. The live chat box opens by clicking the widget in the bottom left corner of the website. You’ll need to enter your email address first before you submit your query.

What We Liked

We’re pleased to learn that live chat runs 24/7, so you can reach the support team on your own terms.

What We Didn’t Like

We don’t like that you have to log in first to access the live chat contact portal.


Social Media

Hollywoodbets is a modern betting site with a sound online presence. It has set up multiple social media accounts to increase brand engagement among the tech-savvy folk. In fact, your chances of getting a quicker response are higher if you send a direct message on Instagram or Facebook.

The operator’s social media handles are actively managed, so you’ll get timely responses. Hollywoodbets is active on the following platforms:

Hollywood Bets SA in the Socials
Twitter@Hollywoodbets
Instagram#hollywoodbets
Facebook@Hollywoodbets
Youtube@hollywoodbets

Where are Hollywoodbets Headquarters in South Africa – (Map View)

Feel like paying Hollywoodbets a visit? You’re more than welcome to physically walk into any of the operator’s branches. Hollywoodbets is headquartered in Durban at 6 Tetford Circle, La Lucia, KwaZulu-Natal. This address, along with the postal address, is displayed on the official website.

All Branches

If you’re nowhere near Durban, Hollywoodbets has branches across South Africa, so you can pick the one closest to you. Below is a list of some of the branches:

  • Brakpan
  • Daxina
  • Bluff
  • Brackenham
  • Chatsworth
  • Empangeni
  • Estcourt
  • Greville
  • Ixopo
  • KwaDukuza

The Bottom Line: Why Contact Hollywoodbets?

Whether you’re a seasoned punter or a newbie, it’s not unusual to hit a snag after you start betting online at Hollywoodbets. When that happens, know that a fully functional support team is waiting to assist you and render help for your troubles. Hollywoodbets contacts for South African players put forward numerous get-in-touch options from traditional to more distinct methods, so you pick what’s convenient for you.

The operator proudly delivers a top-notch customer service process to ensure players enjoy a smooth and hassle-free betting experience. When you reach to Hollywoodbets support, rest assured help is just a click or visit away.


FAQs

How can I contact Hollywoodbets customer support in South Africa?

You can reach the Hollywoodbets support team via email, live chat or the Hollywoodbets contact number. Mind you, this is possible while accessing your account from a desktop, tablet or mobile phone.

What are the call centre working hours?

The Hollywoodbets call centre is open 24/7. It’s here that you can get assistance regarding issues like retrieving your Hollywoodbets account number or if you require help to upload FICA documents or to upload proof of residence documents.

What languages are supported at Hollywood Bets available in?

The Hollywoodbets support languages at the call centre or helpline are English or any local South African language.

Who can get in touch with Hollywoodbets.co.za?

According to Hollywoodbets house rules, as long as you have a valid Hollywoodbets account, you can reach the call centre or helpline with any grievances you experience concerning the site. That includes everything from how to load your identity document to making deposits.

How do I send my Hollywoodbets account complaint?

To send your complaint, pick your preferred communication portal from options like live chat, and phone and get in touch with the support team. Be sure to pick the correct number or email for your respective problem, for instance, using the FICA email if you have issues with your ID number or other related verification documents.

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22 comments for “Hollywoodbets Contacts: Number, Email, Chat for Support
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  1. Sibongile
    Ihave bet on 11 december my ticket end no 12 december 2024 an ihave won all team 2 leg posponed but idid not get anything
  2. Martin Paul
    Hello Hollywood,I can't withdraw now you said I must update my FICA,but I registered in 2019, please I need urgent help thanks
  3. Phumzile
    Ever since I registered on Hollywood I never logged in to my account I don't remember my password and user name so it says my account was blocked when I log in please unlock my account my Name is Phumzile Done
    1. Samuel Karugu

      Hi Phumzile

      Did you send an email at hwhelpline@hollywoodbets.net? When was it? No response from Hollywoodbets?

      Sammy

  4. Lenny
    Ever since i did a withdrawal from Absa bank on 26 october till now i can't withdraw cos i only received a voucher no without a pin and i calle the customer call center on Wednesday still they haven't helped me
  5. Tatenda
    Can't change the phone number, the one I registered with got lost. Now I need to put another number
  6. Dikele
    Help with registration
  7. EVODIA MOCHE
    I can't access my account totally it says I must take a selfie verifications which is impossible cause I think I tried like several times so it's been month if not a year not playing just cause of a stupid password please help 🙏
    1. Katerina Gadzheva
      Staff Member

      Hi Evodia Moche,

      Do you mind submitting official complaint here.

      This way you can provide us some account details. We will then try to contact Hollywoodbets on your behalf and hopefully be able to help.

      Kate, SB team

  8. Tebogo
    Can't access my message on your app
  9. Lerato
    Good day holly wood...I make withdrawal via E wallet so I don't get a pin...so now I don't have airtime to dial *120.277# to reset a pin....so u guys u don't have any option without dial that number.....maybe u guys reverse money to my account?
    1. Samuel Karugu
      Hi Lerato,

      Get some info on your issue here -> Airtime to Hollywood voucher

      Alternatively, send an official complaint to Hollywoodbets here and we will try to assist you.

      Sammy, SB team
  10. Mbali
    Hi I deactivated my account few months ago but now I need to reopen it can you please tell me what to do to reopen it
    1. Samuel Karugu
      Hi Mbali,

      We suggest you read the steps to opening a new Hollywoodbets account in S.A.

      But first contact the support via the emails given in this article to make sure you can open a brand new account or you simply need to request reactivation of the old one.

      Sammy, SB team
  11. Cynthia Semase
    I bought my voucher at caltech Sandton on the 12th I was not able to log into my account now the numbers are not clear. Can I get help?169
    1. Samuel Karugu
      Hi Cynthia Semase,

      I am afraid that you may need to buy another voucher since you cannot read that one.

      Did you send Hollywoodbets an email? What did they say?

      Sammy
  12. Nosicelo
    I can't find my voucher provider it's not on the list it's says KAZANG I need your help to put my Voucher
    1. Samuel Karugu
      Hi Nosicelo,

      Hollywoodbets does not support vouchers by Kazang (see our screenshot).

      vouchers on hollywoodbets

      For all vouchers you can deposit here read our article on How to Buy Hollywoodbets Vouchers Online or In-Store.

      Let me know if you need more help.

      Sammy, SB team
  13. Matlala zanela
    I forget my login pin is giving me problem
    1. Samuel Karugu
      Hi Matlala zanela,

      Did you contact the official Customer Support?

      What did they say?
  14. Mabthoze Annah Kumalo
    Can I be assisted in changed my cell phone number now I can't log in my account
    1. Samuel Karugu
      Hi Mabthoze Annah Kumalo,

      I wrote this article on how to change cell number on Hollywoodbets. I hope it helps.

      Sammy, SB team
Author: Samuel Karugu
Certified Betting Expert
Samuel Karugu
Samuel first started reviewing betting sites professionally in 2011. He is the perfect match for Silentbet, with his research-driven approach and years of experience comparing SA casinos & bookies honing his gambling expertise.
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