Players Palace Casino Review: Play Hundreds of Games

Considered an all-round casino, Players Palace Casino was established in 2007 and is one of 25+ casinos operated by Fresh Horizons Ltd. Delivering a vibrant platform of casino gaming opportunities, our review Players Palace Casino Canada describes in detail all it has to offer. We even include real user reviews and detailed banking information.

Julian Miller, Betting Expert & Writer for SilentBet

At Silentbet we spent hours trying out the games at Players Palace. The payouts were good, and the promotional offers were as well. We especially liked the live casino and the opportunities afforded to us via the loyalty program.

Expert Reviews

Relying on my own experience, I knew what to expect at Players Palace Casino Online. The games, available currencies, and new player promotional opportunities were great. I also liked being able to avail 24/7 support, but I wasn’t too happy with the bonus wagering terms.

Here is what my colleagues had to say after they evaluated Players Palace Casino:

Teodor Todorov

Tested 17-04-2024

Loved the signup process!

I loved how easy the signup process was at Players Palace. While it took longer than anticipated, I appreciated the extra effort taken to ensure my privacy!

Overal Rating:

4/5

More about this expert »

Maria Kostadinova

Tested 17-04-2024

Great Casino for slots - more promos would be nice!

Whenever I evaluate casinos like Players Palace, the slots are my go-to game to play. The selection of slots was good, and the RTP was on point. If you ask me, more promos would seal the deal!

Overal Rating:

4/5

More about this expert »

Pros & Cons

Is Players Palace Casino Canada Legit?

Yes, Players Palace Canada is a legitimately licensed gaming platform that is reputable and secure. Further verification of this statement is proven by the casino’s licensing with the MGA and UKGC and its seal of approval with eCOGRA.

Technology-wise, Players Palace is backed by an encrypted interface to ensure it meets Canadian gambling protective laws. Likewise, there is the use of firewalls and the casino’s operational policies, privacy policy, and responsible gaming initiatives.

Brand History

Established in 2007, Players Palace is owned and operated by Fresh Horizons Ltd. With corporate offices in Leicester, England, and in the British Virgin Islands, it delivers a range of gaming services that are safe and provably fair.

A recipient of eCOGRA’s seal of approval for over a decade, the casino is multi-language and currency-friendly and includes amongst it betting platforms a downloadable desktop version, an instant play version, and an iOS/Android compatible mobile version.

Awards & Recognition

Our evaluation of Players Palace Casino indicated that the casino has not achieved an award-winning status. Instead, its parent company prefers to stick with the basics by offering a simple betting platform that focuses on quality versus coming up with trend setting ideas.

Fairness and Responsible Gaming

Based on my experience, the fair play policies in effect at Players Palace are sufficient proof that the casino operates fairly. Using a random number generator that is third-party tested for accuracy, the casino also protectively focused on delivering its mission to provide a responsible gaming platform via its support center that includes:

• Cool-Off Period
• Deposit Limit
• Self-Exclusion
• Permanent Account Closure

Julian Miller, Betting Expert & Writer for SilentBet

I was able to verify that Players Palace holds a valid gaming license with the Kahnawake Gaming Commission. Based on my experience, that verifies that the casino is not a scam.

Players Palace Compared with More Casinos for Canada

Welcome Bonus

CA$500

Rating

7.9

Bonus Percentage

-

Minimum Deposit

CA$10

Wagering

200x

Apps

-

Features

• Baccarat
• Blackjack
• Demo Games
• Jackpots
• Live Dealer
• Loyalty Program
• Roulette
• Slots
• Video Poker

Visit Players Palace

19+ T&C apply | Play Responsibly

Welcome Bonus

$1000

Rating

9.0

Bonus Percentage

-

Minimum Deposit

$10

Wagering

200x

Apps

-

Features

• Baccarat
• Blackjack
• Jackpots
• Loyalty Program
• Lucky Wheel
• Roulette
• Slots
• Video Poker

Visit Luxury Casino

19+ T&C apply | Play Responsibly

Welcome Bonus

$5560

Rating

7.9

Bonus Percentage

-

Minimum Deposit

$10

Wagering

200x + 30x

Apps

-

Features

• Baccarat
• Blackjack
• Jackpots
• Live Dealer
• Loyalty Program
• Roulette
• Slots
• Video Poker

Visit Grand Hotel Casino

19+ T&C apply | Play Responsibly

Comparably speaking, our team unearthed several competitors of Players Palace. Similarly reputable and reasonably popular, Luxury Casino and Grand Hotel Casino are Players Palace closest competitors due to their game inventories and social presence online.

Promotionally, the differences between Players Palace, Luxury Casino, and Grand Hotel Casino are significant. For example, new players at Grand Hotel Casino have access to up to $560 in bonuses. In contrast, Luxury Casino players are welcomed with a smaller welcome bonus that is slightly higher than that offered by Players Palace. (Source: Similarweb)

Casino Games

With more than enough games to satisfy our team, new players will be interested by the unique collection of Microgaming-powered games. Along with progressive jackpot games, table games, and slots, the availability of gambling games includes those we highlight below.

Slots

Our team discovered plenty of slots at Players Palace. Coming in at 650+, choices include 3 reel slots, RTP enriched games like Blazing Lake and Froot Loot, and 5 reel slots such as A Dark Matter and Chilli Pepe Ht Stacks. You can also play games like Emperor of the Sea and high-volatility games like Break Da Bank.

Table Games

Players with a preference for table games with average RTPs of 98.69% will be impressed with the games they can avail. Games like Roulette and Blackjack are predominantly featured, as are games like Sic Bo, Dragon Tiger, Match Day, Rapid Card Chase, and Vault Run.

Progressive Jackpots

Progressive jackpot games are limited, but the nine offered pack a punch. With big-name progressives like Cash Splash and Mega Moolah, players will find an assortment of RTP favorable jackpot games such as Mega Vault Millionaire, Treasure Nile, Roulette Mega Moolah, and 20 Year Celebration.

Video Poker

It is not every day that our team comes across such an impressive selection of video poker titles. With video poker in hot demand, the options include Aces & Faces, Joker Poker, Aces & Faces Poker, Aces & Eights, and 10 Play variants such as Jacks or Better and Deuces Wild.

Other Games

For an eye for the unusual, Players Palace has a selection of hand-picked casual games for a unique gaming experience. Some of the top games found within this category include Fly X, Poke the Guy, and Fu 88. Also joining the list are scratchcard games like Cricket Star Scratch and Immortal Romance Scratch.

Live Casino Games

Powered by OnAir Entertainment, the Players Palace live casino features 31 live dealer games that offer exceptional stream quality and an enticing selection of games streamed live from OnAir’s in-house gaming studios.

Among the most popular live casino games are Speed Blackjack, Eclipse Blackjack, Airwave Roulette, Auto Roulette, Lotus Speed Baccarat, and Blazing Dragon Tiger.

Julian Miller, Betting Expert & Writer for SilentBet

Nothing surprised me about the type of games I found at Players Palace. The games are diverse and engaging and cover all the game variants I expect from an online casino.

Who are the Players Palace Software Providers?

Players Palace Casino has chosen two highly respected software providers to deliver an action-packed selection of casino games. Relying solely on the two, both ensure the casino is constantly updated with fresh gaming content. Below is a summary of the providers you will find at Players Palace Casino.

Players Palace Casino Mobile Site

In light of my observations and the lack of a mobile app, the mobile site equivalent delivers a highly intuitive betting experience. iOS and Android users will find the customization to ensure fluidity a perfect alternative. What’s more is that there is no need to download software, although a web app can be added.

Likewise, the mobile site is compatible and highly functional regardless of which is your chosen browser. iOS users will find the site compatible with Chrome, and Android users will appreciate the compatibility with Safari. Moreover, our tests showed that the mobile site includes the same great features we experienced while testing the desktop site.

Julian Miller, Betting Expert & Writer for SilentBet

Simply put, logging into the mobile site and its overall functionality was a highlight of the review process. What wasn’t was the lack of a Players Palace Casino app.

Available Bonuses

After evaluating the casino from top to bottom, we were interested to see what bonuses we could avail. For new players, that includes a no-strings-attached multi-deposit welcome bonus that features the following offers:

• 1st Deposit: 100% bonus up to $150 CAD
• 2nd Deposit: 50% bonus up to $200 CAD
• Third Deposit: 25% bonus up to $150 CAD

All that is required to activate the welcome bonus is a minimal deposit, and your bonus will instantly be applied to your Players Palace Casino account.

Julian Miller, Betting Expert & Writer for SilentBet

After activating the welcome bonus during the registration process, I immediately saw the potential of this Players Palace Casino bonus. Want to know more, you can read the Players Palace bonus code review I wrote after testing promos offered on this site.

Loyalty Program

Based on my experience, the loyalty program at Players Palace is a great opportunity to automatically enroll in a program that believes strongly in delivering an enrichment-fueled betting experience that is filled with prizes and promotions, such as:

• Status point redemption bonus funds
• Deposit bonuses offers
• Bonuses for leveling up
• Double points promotions
• Lucky VIP jackpot draws
• Monthly sweepstakes draws

What are the Registration Steps?

Our tests proved that the registration steps at Players Palace are minimal. All that was required of us was to:

1. Open a web browser and locate and click the “Play Now”.
2. Enter our personal details, date of birth, and gender.
3. Pick a password and fill out our address and contact details.
4. Agree to the terms and conditions and opt-in for a bonus.
5. Click “Access Bonus Here”.

Julian Miller, Betting Expert & Writer for SilentBet

As a regular contributor to Silentbet, I appreciated the uncomplicated registration process at Players Palace. A few minutes of my time, and I was off and running!

What are the Available Payment Methods at Players Palace?

Based on my testing results, the available payment methods offered at Players Palace are geared towards Canadian players. With multiple deposit methods and a competing number of withdrawal methods, Canadians wishing to fund their accounts can do so via our payment table.

Payment Method	Deposit Minimum	Deposit Maximum	Time for Deposit	Minimum Withdrawal	Withdrawal Maximum	Time for Withdrawal
Visa	C$10	C$4000	Instant	C$50	C$4000	1 - 3 Bank Days
MasterCard	C$10	C$4000	Instant	C$50	C$4000	1 - 3 Bank Days
IDebit	C$10	C$4000	Instant	C$50	C$4000	1 - 3 Bank Days
Instadebit	C$10	C$4000	Instant	C$50	C$4000	1 - 3 Bank Days
Neosurf	C$10	C$4000	Instant	C$50	C$4000	1 - 3 Bank Days
MuchBetter	C$10	C$4000	Instant	C$50	C$4000	1 - 3 Bank Days
Flexepin	C$10	C$4000	Instant	C$50	C$4000	1 - 3 Bank Days
Interac	C$10	C$4000	Instant	C$50	C$4000	1 - 3 Bank Days
Interact e-Transfer	C$10	C$4000	Instant	C$50	C$4000	1 - 3 Bank Days
GooglePay	C$10	C$4000	Instant	C$50	C$4000	1 - 3 Bank Days
Payz	C$10	C$4000	Instant	C$50	C$4000	1 - 3 Bank Days

Players Palace Support & Contacts

Contacting the support team at Players Palace Casino is as simple as navigating to the home page and clicking on the Help icon at the bottom of the screen. Here, you have two selections, both of which are available 24/7.

• Live Chat: 24/7
• Email: support@crhelpdesk.com

Julian Miller, Betting Expert & Writer for SilentBet

Based on my observations, Players Palace has a team of dedicated customer support agents. The fastest way to contact the support team is via live chat as email replies are less efficient.

Bottom Line: Our Verdict & Rating

Based on our first impression, we felt that Players Palace was a viable option. The game variance is in line with what we would expect from a casino of this stature. However, the overall functionality, promotional offerings, and bonus terms are below average, and that has resulted in a less favorable impression and an overall rating of 7.9/10.

FAQs